Privacy Policy

1. Privacy Policy

This Privacy Policy governs the manner in which BimaGrow (hereinafter called BimaGrow) collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.bimagrow.com website ('Site') or and Android App. This privacy policy applies to the Site and all products and services offered by BimaGrow.

Personal information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

BimaGrow may collect and use Users personal information for the following purposes:

To improve customer service Information to your customer service requests and supports your needs more efficiently. To personalize user experience, we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site, we may use feedback you provide to improve our products and services.

To process payments when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To share some information (other than your personal information like your name, address, email address or telephone number) with third-party advertising companies and/or ad agencies to serve ads when you visit our Web site.

To run a promotion, contest, survey

To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails

We use the information we collect from and about you for a variety of purposes, including to send you communications that you have requested or that may be of interest to you by way of emails, or courier, or registered post, or telephone calls, or text message any other mode of communication.

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your information

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

Third party websites

Users may find content on our Site that links to the sites and services of other companies which may appear on our Site for online sale of insurance and other products. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to privacy policy

BimaGrow has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Google Data Usage : All data accessed via Google APIs is used solely for your own account operations, such as reminders, contact synchronization, and CRM automation. We do not use, store, or process your Google data for any other purpose beyond providing these features.

Data Sharing and Resale : We do not share, sell, or transfer any user data obtained through Google APIs to any third party under any circumstances.

User Consent : By connecting your Google Account, you consent to the use of Google API services as described above. You can revoke access to your Google data at any time through your Google Account Settings.

Google Account (USER) Data Policy :

1. Use of Google User Data :
BimaGrow connects with Google APIs to allow users to: Send policy renewal reminders using their Gmail account. Sync renewal reminders with Google Calendar. Sync client information from Google Contacts. Display the user’s Google profile name and email inside the BimaGrow dashboard. We access only the information that the user explicitly grants permission for through the Google OAuth consent screen.

2. Storage and Retention of Google User Data :
BimaGrow stores only essential information required to provide the intended functionality (such as token identifiers and email metadata). No email content, attachments, or contact messages are permanently stored. Access tokens are securely stored and encrypted on our servers for as long as the integration remains active. Once a user de-link requests using hello@bimagrow.com We will disconnect their Google account or revoke permissions.

3. Deletion of Google User Data :
You can choose to de-link your Gmail account from the application at any time. Additionally, you may request deletion of your Google-related data by writing to us at hello@bimagrow.com.

4. No Sharing or Selling of Data :
BimaGrow never shares, sells, or transfers any Google user data to third parties. All data is used solely for the user’s own CRM and reminder management within their account.

5. Compliance with Google API Services User Data Policy :
BimaGrow's use of information received from Google APIs will adhere to Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes) including the requirements as necessary to the extent of adhering to the scope and policy. We will also be undergoing annual security assessment from a Google-designated third party and keep the same updated from time to time or as per instructions Received from Google.

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